I can honestly confirm that Yahoo Small Business Merchant Solutions has given our business the tools to true online success. Through the help of Yahoo's list of developer partners we have optimized our store by targeting relevant keywords, crafted a more professional store front, and helped our team have a better understanding of analytics and marketing strategies. Not only does Yahoo Small Business provide an excellent support team they truly care about the success of our company!

    - Berj

    • Wolfsinger Publications

      Very helpful and polite - great working with the chat representative.

      - Carol

    • Anike Foundation

      Excellent customer service. Keep up the good work!

      - Segun

    • Fluff Peachy

      Almost every time I call I am satisfied with the help I get. This person was polite and new how to help resolve my issue.

      - Nancy

    • Barron's

      - Jack, barronseduc.com

      The tech went above and beyond what I would expect from customer service. He made most of the necessary changes himself instead of simply telling me what needed to be done. I was very impressed with his expertise and professionalism. Thank you!!

    • It's A Small World Adventure

      - LaRhea, itsasmallworldadventures.com

      I expected to become frustrated with an online chat because I feel much more comfortable with a person to person phone conversation. This was much easier and went smoother that I expected. Thanks for the help and I did appreciate the quick responses to my questions and concerns. I do feel much better now.

    • The Builder Depot

      - David, thebuilderdepot.com

      The Yahoo website was easily able to handle the increase in business and change of model as so many of the purchases are mobile. The people flipping the home are in the bathroom buying on their phone then they move into the kitchen buying the backsplash on their phone. It is all done online in minutes. Then the order is shipped in 24-48 hours from the order being placed.

    • Nao

      - Naomi, shopnao.com

      My business and my website would not be where it is today without the help of the Yahoo Customer Success Program and the amazing team at Yahoo Small Business. In order for your business to be taken seriously in this day and age you must have an attractive and easy to use website. I knew exactly what I wanted and trusted that the Yahoo out-of-the-box platform could be modified to look modern, fresh and beautiful.It is an incredibly malleable and customizable system but it would have taken me months to figure out myself what they were able to accomplish for me in days. The team was incredibly responsive and it was great to be able to talk things through with someone on the phone rather than sift through online help manuals. They dramatically increase your speed to market, teach you all of the pertinent tools and steps you will need to take in order to maintain and update your website going forward and eliminate the stress and hassle around learning a new system.It is absolutely worth the investment and I wholeheartedly recommend using the Yahoo Customer Success Program.

    • Authentic Watches

      - Berj, authenticwatches.com

      We've really enjoyed being with Yahoo. Our account manager regularly checks in with us and gives us actionable insights to improve our business such as tips on increasing conversion rate.

    • clubmackennas.com

      - JR, clubmackennas.com

      The customer service agent that assisted me was very helpful and when call was lost he made it a point to call me back. He was patient and went thru all the steps for me to understand in building a new website and was very helpful in assisting me in obtaining an old website that I had wanted to obtain back into my possession. This agent I would rate A+++++ in customer service and would hire him at my business location anytime. Great work and assistance. Keep up the great work.

    • The Warming Store

      - Justin, thewarmingstore.com

      The Yahoo Small Business merchant team has played a valuable part in helping our business grow by providing valuable insights and making relevant recommendations on how to further develop our store and to help service our customers at a higher level.

    • Fitness Giant

      - John, fitnessgiant.com

      After 13 successful years online, Fitnessgiant.com still continues to grow and Yahoo Small Business has been there every step of the way. We have been approached by many companies over the years suggesting we switch platforms. However, with the excellent customer support we've received over the years along with a platform that's secure and continually changing to meet the current needs of shoppers, we're staying put. Thanks Yahoo Small Business!

    • greatwvproperty.com

      - Ed Lockwood

      My Technician was both professional and courteous. My Sitebuilder was a mess and it took some time to repair . At the end of our time together, I came away feeling very confident that my Website was safe and in good hands. Thank You Very Much.

    • Preston

      I called late at night...it was near midnight here in Texas, the customer service rep was very smart, knowledgable, and nice. He helped me with my problem quickly which allowed me to get to bed quickly so I could get the sleep i needed. Thank you Sir. You are amazing!!

    • Strings And Beyond

      - Mike, stringsandbeyond.com

      The Yahoo Small Business ecommerce platform has been a solid foundation for our business sine 2002. The flexible, robust backend system allowed us to grow from a hobby to a small business supporting 12 employees. I sleep well at night knowing that my business is sitting on a robust platform where the design possibilities are endless.

    • blaircandy.com

      Just like chocolate, Yahoo Small Business is the ingredient that has allowed us to savor the aroma of sweet success! With Yahoo Small Business behind us, we're assured of uptime even during the most demanding peak seasons. Their entire team has been there to support us every step of the way as we continue our journey through Candyland.